Forum Discussion

maddie3's avatar
maddie3
Tuning in
1 year ago
Solved

No TV service in Westcliff on Sea - engineering update keeps moving hoped-for fix date

TV service went down completely on Easter Sunday with 'service status' saying engineer will fix by 17.04 on Tuesday 2nd April '24 - so precise, my hopes were raised. But no Bank Holiday TV for the fa...
down
engineer
failures
promises
TV
week
  • John_GS's avatar
    John_GS
    1 year ago

    Hi maddie3 

    Thanks for posting and welcome back to the community.

    Sorry to hear your TV isn't working.

    I'll send you a PM now to assist further.

John_GS's avatar
John_GS
Icon for Forum Team rankForum Team
1 year ago

Hi maddie3 

Thanks for posting and welcome back to the community.

Sorry to hear your TV isn't working.

I'll send you a PM now to assist further.

  • maddie3's avatar
    maddie3
    Tuning in
    1 year ago

    Thanks for your offer of assistance. Where is your PM - did you email it - it might have gone to spam folder. Incidentally, today Friday 12th April, still no TV - the tivo box just has all lights on and nothing.

    • newapollo's avatar
      newapollo
      Very Insightful Person
      1 year ago

      Hi maddie3 

      How to access PM's:-

      If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox.

      If you are on a mobile/tablet device then click on the little circle icon in the top right  and then select 'Messages'.