Apps and catch up

[Psum]

Hi my free tv apps or catch up is not loading. I’ve switched box off and rebooted modem but still not working. I can access my recordings without any problem. 

[japitts]

Can you confirm which TV box you have, before further advising? You've posted in the TiVo forum, but this box doesn't use your home broadband and has its own inbuilt modem.

If you're not sure, check on https://www.virginmedia.com/care/tv-fault/which-tv-box 

[Ayisha_B]

Hi @Psum 👋

Welcome to our Community Forums and thanks for your post.

We've not heard back from you in response to japitts comment so just checking in to see if you still require help with this?