ji2611
2 years agoOn our wavelength
Catch Up
I have just received a replacement box and after setting it up I cannot watch catch up/my shows…telephoned today as I thought there was a problem with the new box and was told this is an ongoing problem with many customers and they are trying to correct it…just wondered if this is correct and that a lot of people are having this issue at the moment?
You've posted in the TiVo section of the forum, but no new TiVo's have been fitted for several years now - fault replacements have been to V6 which run the same software but (unlike the TiVo) rely on your VM home broadband for internet connectivity.
Before advising further, it would be useful to confirm which box you have - there's photos on the link below if you're not sure.