Forum Discussion

CJ38's avatar
CJ38
On our wavelength
2 years ago
Solved

upgrades - how long for change to complete?

When you change plan ie 260 to 350 how long does it take virgin do the change and is it automatic ie you don't have to interfere with the hub     [MOD EDIT: Subject title changed for clarity]
  • Client62's avatar
    Client62
    2 years ago

    The VM Hub only picks up a new speed profile when it is restarted.

    Refer to the Hub menu page Check Router Status >>> Configuration to see the current Downstream & Upstream speed profile.

Client62's avatar
Client62
Alessandro Volta
2 years ago

The VM Hub only picks up a new speed profile when it is restarted.

Refer to the Hub menu page Check Router Status >>> Configuration to see the current Downstream & Upstream speed profile.

  • CJ38's avatar
    CJ38
    On our wavelength
    2 years ago

    Thanks for that info. Do you get any indication or message that a new speed profile is awaiting or is it trial and error. I changed plan yesterday afternoon so how long would virgin take to produce the new [profile