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Virgin Media Boxes but no Broadband Access

Gabzyy
Tuning in

IMG_4203.jpeg

Hello,

so I have these 2 boxes inside my apartment however I have no clue what are these for. I have seen similar boxes for broadband but apart from this I don’t underwstand why I have this if there is no broadband access?

 

9 REPLIES 9

Tudor
Very Insightful Person
Very Insightful Person

Previous occupiers probably had VM broadband. VM do not remove any cabling. If it’s a brand new apartment it could have been installed by the developer.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

newapollo
Very Insightful Person
Very Insightful Person

Hi Gabzyy 

Have you actually signed up for a broadband account with Virgin?

If not then it's possible that the apartment has been wired up for broadband with VM by your landlord/apartment owner or a previous occupant had a broadband account with VM

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Problem is that no service is being offered to my apartment, called them and checked they don’t supply internet to my apartment, so I have no clue what for the boxes are for.

If so, wouldn’t they then offer me the service for internet rather than saying they don’t not supply service to my apartment?

jpeg1
Alessandro Volta

It means that if you want to have cable broadband, Virginmedia should be able to connect you quickly.  But there are other suppliers available.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

As of right this moment I have tried many broadband suppliers and half don’t supply even though I have a box similar to this from Openreach so I have no clue is going on

jpeg1
Alessandro Volta

It is very strange that you have those boxes but no available service. Is this a flat? A new development? What do your neighbours use? 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

It’s a flat/apartment. The strangest part is that my neighbours have access to many broadband, for example Vodafone, next door has access to it when I check the door number however when I just change the number it’s say the service is not available in your area so I’m really lost.

jpeg1
Alessandro Volta

Call VM Sales and ask them to do a site survey 0800 183 1234

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.