TV Go device registration - Google Chrome
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend no...
Forum Discussion
Lee_R
Forum Team
Forum TeamHi BruceMalcolm thanks for posting and welcome back to our community.
I am sorry to hear you're having issues with accessing TV Go. Have you covered all the points made by my colleague in the 'sticky note' and do they not cover your situation?
Regards
Lee_R
Hi, yes I've seen the note but still having the problem. I'm not doing anything different from usual, but not been able to use the service on my laptop the last couple of days. Too many devices registered.
Can you please clear this?
Bruce.
Hi BruceMalcom,
Thanks for your reply.
Have you checked your registered devices? What does this advise?
Do you mean by clear it.
Zoie
Error message is :-
Maximum of devices reached
You have reached the maximum of devices which can be registered to your
account. You can use one of those registered devices, or register a new device on
01-08-2021 00:00 AM.Device Management shows the following :-
REGISTERED (5 OF 5) CAN BE REPLACED IN
Sophie's iPad 25 days
My Computer - Google Chrome 25 days
Claire’s iPad 25 days
My Computer - Google Chrome 25 days
Bruce’s iPhone 25 days
You can watch TV on a maximum of 5 devices, and you can make three device changes each month.I am logged on as usual in the device which says 'My Computer - Google Chrome'. I do this virtually every day, and have done for years, but the error message above start happening yesterday and I'm not able to view the TV.
When you log in, what devices are under registered devices ?
Zoie
