Forum Discussion

Prkendrick1's avatar
Prkendrick1
On our wavelength
2 years ago

Can’t download on virgin go app (Under Investigation)

I have been trying to download movies to watch offline on the Go app but just get a message saying download’s temporarily unavailable.  I have been trying for several days on both my iPad and i...
Morte's avatar
Morte
Dialled in
2 years ago

I suspect mine will go the same way two complaints one I cannot view but have been told there was an attempt to contact me. You would expect an e mail but nothing . 2nd it's simply sat there with no updates . Again I suspect there will be "an attempt to contact me " . Then it will be quietly closed . I have looked at the tracker and there does not appear to be any way to update it or re open from the complianee side probably another dead end.

 

  • Arissa_H's avatar
    Arissa_H
    Forum Team
    2 years ago

    Hi Morte 👋🏼.

    Thank you for posting and welcoming you back onto our community forum 😊.

    Sorry to see you have missed a call from our team ☹.

    What does it say when you go to track the complaint by using this 👉🏼 link. 

    Let us know how you get on.