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Virgin Stream Box

Hix
Tuning in

The Virgin Stream box is buffering and a complete reset itself at least once a day when watching Disney+ or TNT is this a software issue?.

Getting a bit annoying now.

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @Hix 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that you have faced this issue with your service, can I ask if this is only happening when you use Disney+ or TNT? How is the box connected to the internet?