Forum Discussion

Mrugg's avatar
Mrugg
Joining in
3 years ago

Stream box not auto recognised by tv?

Hi, when I connect my VM stream via HDMI, my Samsung tv does not auto recognise it like it does with most other devices. I need to manually set it up under a different virgin media tv device which me...
Matthew_ML's avatar
Matthew_ML
Icon for Forum Team rankForum Team
3 years ago

Hey Mrugg, thank you for reaching out and I am sorry to hear this.

I can see you are in PM with my colleague please do reach out to him if you need anymore assistance. Thanks 

Mrugg's avatar
Mrugg
Joining in
3 years ago

Hi

Well your colleague hasn’t really suggested anything that helps to be honest. 

  • Natalie_L's avatar
    Natalie_L
    Forum Team (Retired)
    3 years ago

    Thank you for your reply. 

    Our colleague has reached out to another team for assistance and will update you as soon as possible. 

    We apologise for the delays and appreciate your patience. 

    Thanks,