Forum Discussion
Hi Mrugg
I'm interested to hear what other suggestions you are given as I have a similar problem, albeit with a Panasonic TV. I've had the Stream box for 8 weeks and the only way I can get my TV to recgnise it is to reboot it every time I use it. I've now tried the HDMI-CEC process you were advised to follow, but with no success. My TV recognises other devices with no issues. Fingers crossed for another solution. I paid £35 for it but at the moment it's not working properly.
Yes it's very frustrating. Although the stream box works fine after I manually set it up, the point is I shouldn't have to use this workaround for it, I should be able to just connect and it gets picked up properly. Every other HDMI device I own is auto-recognised by my TV when I plug it in without a fuss- Firestick, Sky Q box, PS4, home theatre system etc. I just don't get it.
- deeceel3 years agoJoining inAgree with you 100%. I feel they may be quite tempramental as the technician installing my broadband tried two new Stream boxes. First one wouldn't respond at all and the second one took a bit of persuading before it
worked. - Matthew_ML3 years ago
Forum Team
Hey Mrugg, thank you for reaching out and I am sorry to hear this.
I can see you are in PM with my colleague please do reach out to him if you need anymore assistance. Thanks
- Mrugg3 years agoJoining in
Hi
Well your colleague hasn’t really suggested anything that helps to be honest.
- Natalie_L3 years agoForum Team (Retired)
Thank you for your reply.
Our colleague has reached out to another team for assistance and will update you as soon as possible.
We apologise for the delays and appreciate your patience.
Thanks,
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