Forum Discussion

b0xx's avatar
b0xx
Dialled in
2 years ago
Solved

Buy Virgin Stream

I have cancelled my TV360 and I am now BB only account, my TV been switched off, how can I get the stream box? Been all over virgin site and my virginmedia and nowhere do I see the option, feels like...
Stream
Virgin stream
  • b0xx's avatar
    b0xx
    2 years ago

    I got there in the end, best advice I gave to others, use the web chat box when it opens at 8am, I tried early afternoon and ended up closing it.

    Got it sorted this morning and have it ordered coming 16/4/24 what also surprised me they offered to upgrade me to the 1GB speed for a very measly cost of the extra £2 for 18 months. My old speed volt 500 £66 and now volt 1GB for £68 plus the one off £35, So well pleased.

    All I do now is wait and see if they will allow additional stream box’s anytime soon so I can get TV back in my bedroom but no biggie at the moment.

     

b0xx's avatar
b0xx
Dialled in
2 years ago

I got there in the end, best advice I gave to others, use the web chat box when it opens at 8am, I tried early afternoon and ended up closing it.

Got it sorted this morning and have it ordered coming 16/4/24 what also surprised me they offered to upgrade me to the 1GB speed for a very measly cost of the extra £2 for 18 months. My old speed volt 500 £66 and now volt 1GB for £68 plus the one off £35, So well pleased.

All I do now is wait and see if they will allow additional stream box’s anytime soon so I can get TV back in my bedroom but no biggie at the moment.

 

  • unisoft's avatar
    unisoft
    Knows their stuff
    2 years ago
    b0xx wrote:

    I got there in the end, best advice I gave to others, use the web chat box when it opens at 8am, I tried early afternoon and ended up closing it.

    Got it sorted this morning and have it ordered coming 16/4/24 what also surprised me they offered to upgrade me to the 1GB speed for a very measly cost of the extra £2 for 18 months. My old speed volt 500 £66 and now volt 1GB for £68 plus the one off £35, So well pleased.

    All I do now is wait and see if they will allow additional stream box’s anytime soon so I can get TV back in my bedroom but no biggie at the moment.

     

    VOLT upgrades are free for one speed tier uplift below 1gbps tier? Did you already use VOLT to get to 500mbps originally then as that would make sense the new offer was slightly more. If not, you been had for an extra £2 a month/£24 per year.