Subscription stuck on adding soon

[Robert70]

I have the same issue with Sky Sports and Cinema package stuck on adding on the box. And pending soon on the account. Been like this for 2 weeks. 

[David_Bn]

Thanks for reaching out to us @Robert70, and I'm sorry to hear of this ongoing issue.

I understand that you have been able to speak to our team and this is being investigated by 

Do feel free to keep us updated with any follow ups you receive on this matter.

Thanks,

David_Bn