Forum Discussion
- Steven_LForum Team
Hey tk101,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your Stream box at the moment.
What issues are you actually having with your box?
What have you been advised in the past, when you have spoken to the team about the issues?
Kind Regards,
Steven_L
- tk101Joining in
Thanks for the response. Problem the same as iXNine. Since Oct, attempts to add subscriptions via tv gives error TS2/1/2/ERR-400/302/400, via my virgin media account / package stream page sticks on loading logo. Through several sessions with chat & phone support I have received no information beyond "it's down". This is poor service for a problem logged by many on the forum, and given that the main selling point of Stream is discounts on added services. I'd expect an adjustment on the bill.
- Robert_PForum Team
I will send you a Private Message tk101 to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.
Rob
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