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Security message on apps via my tv cant access

Charlotte6
On our wavelength

Hi

Since early hours can't get into any of the apps on my tvs, BBC I player, amazon prime, u tube, getting a security message saying security error, the server could not prove its content, all ok on phones, tablets etc, anyone else had the same?

29 REPLIES 29

PunkRocker
Joining in

Had anyone got BBCi player, Amazon Prime Video or any of the others back yet?

Dogmum_019
Joining in

Mine is the same still at the moment 

newapollo
Very Insightful Person
Very Insightful Person

This issue was raised as a fault ref: F011194787 but has now been fixed

Dave
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Thank.you mines OK now

Ballingdon
On our wavelength

Their fix has failed - all my apps are down today with same security message . I’m in London SW11

ElizaEC
Joining in

I am having the same issue with BBC Iplayer, amazon and youtube.

Hey @ElizaEC,

Sorry to hear you have been having this issue with your TV box, can you confirm if you are still having this issue or if this has since been fixed through?

Joe

Alan_B
On our wavelength

Well I have it now...so it is not fixed, and I can't find anyone who can resolve the issue or even let me know when...been 10 days now

 

AndrewDurrant
Joining in

experiencing same

no resolution 

am e-mailing ceo lutz schuler if i can find email address 

Hi AndrewDurrant,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’ve been having. The issues should have been resolved during the week. Have you been able to access your TV apps since you last posted? 

Kind Regards,

Steven_L