Showing results for 
Search instead for 
Did you mean: 

If I upgrade to a higher speed and need to downgrade again after a few months

Joining in

My son is staying for a few months and needs a bit more ooomph. Is there any way I can increase the speed whilst he is here? Are there penalties?


Alessandro Volta

Its not like the dialup days what speed your on now?


Hi @faret 

Welcome to our community forums and thank you for your query.

Upgrading/downgrading your speeds may trigger a new 18-month contract as seen here We would advise calling our team on 0345 454 1111 who can look into all available deals and best advise.


Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs

Very Insightful Person
Very Insightful Person

It's not something you can "boost" like you can with buying more data for use on a mobile phone. New speed, new contract, the majority of which will have a minimum period of 18 months.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks