Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

If I upgrade to a higher speed and need to downgrade again after a few months

faret
Joining in

on ‎18-04-2024 00:24

My son is staying for a few months and needs a bit more ooomph. Is there any way I can increase the speed whilst he is here? Are there penalties?

192.168.0.1 router login
0 Kudos
3 REPLIES 3

legacy1
Alessandro Volta

on ‎18-04-2024 00:58

Its not like the dialup days what speed your on now?

---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

0 Kudos

Akua_A
Forum Team
Forum Team
In response to legacy1

on ‎22-04-2024 08:53

Hi @faret 

Welcome to our community forums and thank you for your query.

Upgrading/downgrading your speeds may trigger a new 18-month contract as seen here https://www.virginmedia.com/existing-customer-deals We would advise calling our team on 0345 454 1111 who can look into all available deals and best advise.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos

nodrogd
Very Insightful Person
Very Insightful Person

on ‎22-04-2024 13:59

It's not something you can "boost" like you can with buying more data for use on a mobile phone. New speed, new contract, the majority of which will have a minimum period of 18 months.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Top