Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I need guidance on how to increase my device speed (281 vs 37.7 difference)

Sasuke92
Joining in

‎23-03-2024 22:24 - edited ‎23-03-2024 22:24

Hi,

I have Virgin Media Hub 3, M250 package. Installed just less than a month ago. 

I have a big big problem as you can see from the image below. What can I do to increase my device speeds? Whether I am close to the router or not is irrelevant, it's the same speed I'm getting. 

It's just me living on my own too. Laptop, phone, printer and soon to be a tv installed. 

Screenshot_1.png

0 Kudos
3 REPLIES 3

MrHalfAsleep
Community elder

‎24-03-2024 02:27 - edited ‎24-03-2024 02:49

We're About to Witness a Once in a Lifetime Space Explosion Visible From Everywhere

LOL wrong section again!

The only winning move is not to play.
No system is 100% secure
Ridicule is nothing to be scared of - Adam Ant
The only thing constant - is change. Chris Evans
The internet is a series of tubes
Windows Update isn't rocket science - if it were, it would work.
Unlike Monty Python, spam is never off.
Some video posts may contain swearing/inappropriate content for young children

π
0 Kudos

Client62
Alessandro Volta

on ‎24-03-2024 08:49

The speed of the desktop suggest a Wi-Fi connection on the 2.4GHz band.
Rerun the Realspeed test using a network cable.

0 Kudos

Steven_L
Forum Team
Forum Team

on ‎26-03-2024 17:31

Hey Sasuke92,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your connection at the moment.

I can see that you have spoken to the team and arranged a technician visit to have the issues looked into. Please let us know how the visit goes, if you get the chance that is 👍

Kind Regards,

Steven_L

0 Kudos
Top