I'm getting so fed up of this WiFi.

[t1ress]

I go 5-10 mins of having WiFi in the car corner of my house, then 2 mins of having WiFi. 2 years ago, the WiFi was fine and would work amazingly and fastly. We got a booster, still **bleep**. Factory reset the router (recommended to by virgin media themselves), it just got worse. My dad doesn't want to change to another company as he has a "good deal". We literally only get WiFi in less than half of the house. It's not like it's a big house either. What is the most annoying thing is that with the same plan, we got good WiFi 2 years ago.

[Client62]

Having reset the VM Hub is the 'booster' still working or does it need to be reconnected to the VM Hub.

[Ayisha_B]

Hi @t1ress 👋

Welcome to our Community Forums and thanks for your post. 

Sorry to hear you're experiencing some issues with the WiFi.

I'd suggest installing our Connect app so you can do a wireless scan in the property. This scan will optimise the connection where possible to do so. It'll also check for any coverage blackspots in the property and if a WiFi Pod is needed, you'll be prompted to order one. 
Let us know how you get on so we can offer further support if needed.