Broadband upgraded but still same speed.
I upgraded my broadband package from M350 to M500 on the 26th Jan and still getting the same speed. I have restarted the hub and also reset the hub which made no difference.
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Log into the Hub settings and navigate to the Configuration page - what numbers are in the downstream and upstream "Maximum data transfer rate" boxes? These are in bps not Mbps
Just to add check this site for the speed to the HUB over the VM network:
https://samknows.com/realspeed/
