Web safe / child safe not working

[Rlfarrell]

Hi, my Web safe/ child safe has randomly stopped working even though its enabled. I have rebooted, changed settings a couple of times and still it's not working. How do l resolve this issue?

[Matthew_ML]

Hey RIfarrell, thank you for reaching out and I am so sorry to hear about this, also a warm welcome to the community.

Let me send you a DM so we can take a look at the settings.