Valid email address? <webteam@virginmedia.co.uk>

[VZ1]

Hi there,

I am just getting started on Virgin Media and placed an order. After placing the order, I suddenly got an email from the above mentioned email address noting the subtle difference to the email my contract was sent on, 

May just be overly paranoid, but just seemed strange as it is saying I have missed details on the order form and so need to provide them over phone. Email content below.

Am I being too paranoid? Just seems strange to get something like this after filling out an order form leaving no details blank. To me it feels like a phishing email.

Thanks and Regards,

VZ

[Kain_W]

Hi VZ1,

Thanks for your post and welcome to the community.

Many apologies for any confusion, we can confirm that this would be a legit email as the number below would be used for new orders.

Get in touch on that number and we'll advise further.

Regards,