Phishing calls

[leroy2]

this week received two scam calls one was from a lady claimed she was from virgin media and when i answered her she went silent and all i heard was office workers in the background no one speaking on the other end of the call the reason i am reporting this is because the number it came from was a genuine 345 454 1111 is it possible that scammers are spoofing legit virgin media numbers

[Lee_R]

Hi @leroy2 thanks for posting and welcome back to our community.

Sorry to hear that you've received a potential phishing call.  I'm glad you've taken a cautious approach, especially if you weren't looking to speak to our team.  We'd always recommend reaching out to us on one of our official contact methods.  To offer clarity regarding this, I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R

[nodrogd · Accepted solution]

Numbers can be cloned by scammers to appear legitimate. Don't always trust what you see on caller display.

[leroy2]

your right it seems yer have to be more on the ball on the phone and online thanks for the wake up call nodrogd 

[Lee_R]

We're happy to look on you behalf, @leroy2 if you wish to re-join us in private.

Regards

Lee_R