Hi Folks,
Wasn't sure where to go with this one, but my virgin mobile/media account was phished recently by someone claiming to be from VM02.
I have not used the account recently as I moved providers several years ago.
I tried contacting VM02 directly, but I do not remember the account number and none of the numbers listed on the previous bills seem to be correct.
Not really sure what to do next.
Hopefully a VM Mod will pick this up and discuss. If you don’t use your account best to get it deleted?
Forum TeamHi nthomas77
Thanks for posting and welcome to the community.
I'll send you a PM now to help. Normally if you were an active customer etc we'd send this link - https://www.virginmedia.com/help/security/dealing-with-fraudulent-calls-and-vishing
However, if not with us, the email should be deleted so I'll send you a PM now to assist further.
