on 05-01-2024 13:40
Hi All
I am trying to confirm if the email address email@em.virginmedia.co.uk and a linked renewal offer is genuine or a phishing attempt?
I have read many threads on this forum but none are conclusive as some said yes, some no, some that emails would only come from virginmedia.com but i have a variety of emails from Virgin Media which i believe are genuine and with various email addresses including these with a blend of co.uk and .com
vmteam@virginmedia.co.uk For bills
webteam@virginmedia.com
ResolutionsTeam@virginmedia.co.uk for a complaint i raised
email@em.virginmedia.com During the email outage last year
Etc
Please can someone advise
Thanks
Sarah
on 06-01-2024 14:04
Hi Sparks2.
Thank you for reaching out to us in our community and welcome,i cannot confirm the emails however I can invite you into a private chat where I can check if there are any notes from us advising any offers sent, please look out for the white envelope to accept.
Regards
Paul.