Child safe not working please help

[Lizziefinigan1]

Hello 

I've tried rebooting, switching on and off, spoke to a couple of online agents which didn't resolve the issue. Please help  Asap

[用心棒]

Web Safe requires your device use Virgin Media's DNS. To verify this is the case go to 1.1.1.1 — the Internet’s Fastest, Privacy-First DNS Resolver and confirm AS Name value is reported as Virgin Media, for example:

By default access to following VPN site should be blocked: https://protonvpn.com. Is that the case for you?

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks