I have also received this email, but now i can no longer log in to my main email address.
I have tried to delete the account but i am unable to create a new one with the old email credentials.
I do not know how to contact (which dept) virgin media with this problem.
You might have got yourself into a bit of a muddle here by deleting the account.
Presumably you are still a VM broadband customer?
Aside from receiving the email, did you have any evidence that your email account had actually been taken over (such as other websites/services being changed via that email address)?
For some, the scam email has coincided with an actual attempt to take over email accounts and other services. For others who have received it though (including myself) it was nothing more than a hoax and an attempt to commit fraud against the recipient.
VM stopped customers creating new email accounts some time ago so you won't be able to create new accounts.
If you are still a VM broadband customer and still need access to the account you will need the help of the VM forum team to try to stop the deletion of the account.
One of the VM forum team should reply here within a few days to try to help.