For everyone in the Facebook hack situation who can't get their account back, after around 4 months I tried logging in and got the account back straight away.
I'd just wrote a very long response for this but hit the wrong button on the phone correcting the grammar before posting it and lost the message as it took me back to the forum messages so I'll keep it brief.
The ip address logging into my Facebook account was a Virgin ip address, my email had been in multiple data breaches on companies like Adobe etc but here's the thing, it happened to one of my friends and when I asked him who his service provider was, it came as no surprise that he said Virgin and here's how they are doing it.
A virgin employee or group of employees are checking emails on "Have you been PWNED" website, if your email has been in a data breach they then send you the template as they already have access to your password, quite simple really.
What they didn't bank on is doing it to an analyst who is used to problem solving and has slowly been collecting more info over the course of a year to actually get to this conclusion.
Will you get anywhere with Virgin: no
get them to close your email account down and set a new one up as its been breached so other things like this could come your way like this from other delinquents out there.
The fact everyone on Virgin is getting this same template is the giveaway, I've explained how they're doing it but unfortunately there's nothing you can do apart from change your email address as a company the size of Virgin will never admit to something like this happening internally, even if they catch the culprit/s
Hope this helps everyone on this thread
