brown box damaged

[bryce1960]

Hi The brown box outside is broken,can you please replace?

Regards Bryce

[Tudor]

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post..

[Sabrina_B]

Hi @bryce1960 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with a broken omnibox. We would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

[bryce1960]

Sorry cant see the envelope

[Joseph_B]

Hey @bryce1960,

Can you confirm if you are on mobile or the web version of the forums?

Joe