Where's my QuickStart Kit?
Was due to be delivered today but nothing has arrived, there had been no dispatch notification and no tracking?
Welcome to the forum. I'm afraid you're in a very long queue of people experiencing exactly the same issues. Unfortunately, Virgin Media have decided that the best course of action is to instruct their customer services team to issue false delivery dates and blame third parties who are nothing to do with the problem, which is due to an issue at one of Virgin's own warehouses.
Additionally, Virgin employees who post on this forum have now been deleting posts that they've previously made to try to cover their tracks. There's a thread here where people are sharing their updates, might be worth bookmarking it as I get the feeling we're going to be here a while!