Virgin now in the area but Postcode Checker doesn't work

[SeanDoyle]

Does anyone know how long it takes to update the postcode checker?

I registered my interest in virgin media and then received an email to say they are all moved in and Virgin was now available in my area.

However, when I ring up or use the postcode checker it still says Virgin is not in my area and therefore I cannot get the services.

[Client62]

Have you seen VM cable your street ?

( E.g. strung fibre between the telegraph poles or installed service hatches at the edge of the properties )

[Vikki_M]

Hi SeanDoyle

Thank you for your post and welcome to our community.

Its great to hear you're interested in taking our service 🙂

I will send you a private message now so we can take some details and see what we can find out for you.

Please look out for the envelope in the top right of the page and pop back to me when you can.