Unknown Delivery

[Chrissie7]

Can someone from Virgin Media advise me why Yodel has sent me an email telling me that my parcel from you is enroute? I have already had my delivery a week ago and all is set up.

As I don't know anything about this, I will not accept the delivery.

Thank you.

[Carley_S]

Hi @Chrissie7 

Welcome back to the community forums 

Sorry to hear of your concerns with this unknown delivery. I can see on the systems at our side that you've already spoken to the team and they looked to have resolved the mystery of the unknown delivery.

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed 😊
 

[Chrissie7]

Thanks Carley, yes I did and all been resolved 😀