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Unable to pair Blink sync module to hub 4

clive104
Tuning in

on ‎18-07-2024 15:31

Have received Hub 4 upgrade unable to connect Blink sync module to hub.

Continues to say password is wrong and i know it's not. 

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3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

on ‎18-07-2024 15:42

Switch the 5Ghz wifi band off temporarily and try again.  If it connects switch the 5 GHz band back on. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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legacy1
Alessandro Volta

on ‎18-07-2024 15:52

VM hub vary with compatibility with wifi I suggest you don't deal with that and get your own router with 1Gb ports put hub in modem mode.

---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

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jpeg1
Alessandro Volta

on ‎19-07-2024 09:42

This is a common problem with Blink modules.

You need to have a 2.4ghz only SSID, and you also need to clear the Blink module to factory settings. Sometimes it can be slow and take multiple attempts. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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