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Twin coax cables from wall

nbeech
Just joined

on ‎22-02-2024 21:17

Just had my new broadband and tv package arrive. The isolator will not fit to the internal wall connection as all I have is two black coax cables coming from the vm wall box. Does anyone know if this will work to get a connection? 

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2 REPLIES 2

jpeg1
Alessandro Volta

on ‎22-02-2024 21:34

Twin coax sounds like a Sky dish connection, so the previous VM connection may have been removed.  Call 0800 052 1734 and book a manned installation. 

 

 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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Ashleigh_C
Forum Team
Forum Team

on ‎26-02-2024 18:36

Hi there @nbeech 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue and a big thank you to jpeg1 for their advise here so far. Have you been able to call and speak with our team in regards to this? 

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