on 23-04-2024 14:24
I have received a flyer saying we are now served by the VM network, and the online portal says we can have all the Gigabits. I live at the bottom of a driveway shared with one other house. Before placing an order, I’d like to make sure we can get connected without damaging next door’s driveway. Can anyone help me on the process of booking a spotter please?
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on 23-04-2024 15:02
If you have the 2gig service showing available this will be delivered through existing Openreach ducting &/or poles, so will not require any external excavation. It is only where VM have installed their own ducting that additional construction is required.
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on 23-04-2024 15:02
If you have the 2gig service showing available this will be delivered through existing Openreach ducting &/or poles, so will not require any external excavation. It is only where VM have installed their own ducting that additional construction is required.
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on 24-04-2024 02:06
on 26-04-2024 14:49
Hi there @1badmouse
Thank you so much for your post and welcome to the community forums, it's great to have you here.
We would love to have you on board with us and a big thank you to our community team for their help so far, if this is for the 2Gig service have you spoken to our sales team at all on 0800 183 1234.