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Replacement coax needed for hub 5

Stueyhen69
Joining in

on ‎14-02-2024 21:06

The cable has broken that goes into the hub it’s quite new but has broken off from the socket into the hub

 

i need an urgent replacement is there a way to order online or from virgin ?

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3 REPLIES 3

Stueyhen69
Joining in

on ‎14-02-2024 21:02

How can I order a new coax cable as the one supplied with my hub 5 is broken 

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jpeg1
Alessandro Volta

‎14-02-2024 21:18 - edited ‎14-02-2024 21:19

Customer services is the place to call for faults. They may be able to get a replacement sent out to you. The cables don't break easily so be prepared to explain what happened. 

 

 

 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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Tudor
Very Insightful Person
Very Insightful Person

on ‎14-02-2024 21:55

Are you sure it’s broken? The cable is ‘push fit’ not screwed and can come out if pulled. Perhaps if you post a photo.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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