Pre-installation delays and virgin don't care
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on 23-01-2024 17:45
Why is it taking so long for preinstallation external works to be completed? Been waiting for over 2 months now and have no internet to the property at all! Workers have been to have a look and gone but never seem to get any work done. Absolutely appalling service by Virgin.
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on 25-01-2024 19:35
I am in the same case than you and Virgin does not give a **bleep** at all about us !!
You cannot even cancel now
I filed an official complaint at the OFCOM and I will go to the court
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on 26-01-2024 12:00
Hi User6699,
Thanks for posting and welcome to our community 🙂
Sorry to hear there are some install delays, so we can take a closer look at this for you, I've popped you over a private message.
Alex_Rm