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Outside cable box cover

Joining in

recently had Virgin installed and the outside cable box cover won’t close properly. Co cable currently exposed. Is this something that can be sorted out. Also need a new remote control as dog took advantage son letting his guard down


Very Insightful Person
Very Insightful Person

Please post a photo to allow VM to assess the damage.  If you wait here a day or two a VM Mod will pick this up and discuss.

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Forum Team (Retired)
Forum Team (Retired)

Hi Rem2112 👋

Thanks for posting, and welcome to the Forums. 

I'm sorry to hear your external box has been damaged, along with your remote 🐶 I'm going to send you a private message, so we can look into assisting with both issues. Please look out for my message in the top-right, white envelope or by tapping your profile picture and selecting "Messages".


Reece - Forum Team

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