recently had Virgin installed and the outside cable box cover won’t close properly. Co cable currently exposed. Is this something that can be sorted out. Also need a new remote control as dog took advantage son letting his guard down
Please post a photo to allow VM to assess the damage. If you wait here a day or two a VM Mod will pick this up and discuss.
Hi Rem2112 👋
Thanks for posting, and welcome to the Forums.
I'm sorry to hear your external box has been damaged, along with your remote 🐶 I'm going to send you a private message, so we can look into assisting with both issues. Please look out for my message in the top-right, white envelope or by tapping your profile picture and selecting "Messages".
Thanks,
