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Simon1111
Tuning in

The cover on my brown box has become detached. Photo attached.

Could a Virgin admin respond please.

IMG_6455.jpeg

3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Matthew_ML
Forum Team
Forum Team

Hey Simon1111, thank you for reaching out and I am sorry to hear this.

Let me send you a DM now and we can look at getting this resolved. 

 

Matt - Forum Team


New around here?

Matthew_ML
Forum Team
Forum Team

Glad we've managed to get the ball rolling on this for you. 

Matt - Forum Team


New around here?