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Outside box is broken

Joining in

Hiya I have looked outside and my cable box cover is now missing which I think it has blown off from the strong winds. This is now leaving the cables exposed.

Please can you let me know how I can get this rectified. 




Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Forum Team
Forum Team

Hi @Liak,

Thank you for your post and welcome to our community forums. We're here to help.

We're sorry to hear that the external omni box appears to be exposed. It looks like one of my colleagues has already responded on your other thread about this to assist you further, so we'll continue to help you with this from there going forward.


Zach - Forum Team
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