Order placed but no confirmation email

[adamtaylor99]

Hi,

I placed an order today (30th August) for a broadband plan and confirmed all pre-contract documents which I received by text and added direct debit. They said there will be further emails to confirm the order as well as the contract and delivery date. But I haven't received any further confirmation emails so far.

Could you please help resend the order confirmation email and other required emails?

Many thanks. 

[John_GS]

Hi @adamtaylor99 

Thanks for posting and welcome to not only the community but Virgin Media as well.

I'll send you a PM now to assist further.

Best wishes.