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No package delivered.

axuot
Joining in

So, i ordered a broadband self installation kit, but i haven’t had any emails or anything from yodel or virgin media about it being dispatched or anything, i only have had the 2 emails with the documents and pre contract information.

1 REPLY 1

VM-Jon
Forum Team
Forum Team

Hi @axuot 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more