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No Confirmation Email

NateDogH
Joining in

2 weeks ago - last edited 2 weeks ago by Moderator

I Recently confirmed a order for broadband. I did not receive any confirmation documents. I have the pre- contract documents but no account number. I have waited and still received no confirmation documents.

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Akua_A
Forum Team
Forum Team

2 weeks ago

Hi @NateDogH 

Welcome to our community forums and our service. Thank you for your first posts.

Sorry to hear you have not received your confirmation/ welcome email. We would be happy to look into this for you. We have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,

Akua_A
Forum Team

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