on 13-03-2024 12:25
I had a new hub delivered in February and it is still not connecting so have no Wi-Fi.
trying to get hold of anybody is almost impossible what do I do?
on 13-03-2024 12:31
So you have had no service since February? Is this a new install or a replacement Hub?
If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.
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on 16-03-2024 11:24
Hi Becs2024
Thank you for your post.
I'm very sorry to hear that your new Hub would not connect last week.
I do hope that you've since been able to get this sorted, however if not, I've dropped you a PM so I can help you further.
Thanks,