New build has virgin media sockets but online says not in my area?

[LukasP]

I've moved into a new build home and there is a virgin sockets in various rooms. The developer said virgin media was installed a few days ago, and ready to go. However when I search online for deals it says its not in my area. My postcode is DN4 5QH.

[Matthew_ML]

Hey LukasP, thank you for reaching out and I am sorry to hear this.

Also a warm welcome to the community.

Let me send you a DM and to get some information from you to send to the specialist team.