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Moving virgin media socket

Evo2424
Joining in

on ‎01-03-2024 17:28

Hello,

Could someone please contact me regarding moving our virgin media socket? 

Thank you,

James.

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4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

on ‎01-03-2024 20:10

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Sabrina_B
Forum Team
Forum Team

on ‎04-03-2024 15:41

Hi @Evo2424 👋.

Thanks for reaching out to us. Apologies for the delay in responding. can we ask, have you been able to get this resolved or are you in need of further assistance, please let us know. 

Sabrina

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Evo2424
Joining in
In response to Sabrina_B

on ‎04-03-2024 17:47

Hi Sabrina,

No resolution yet, can I ask what the process is for booking this is in please?

Thanks

James 

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David_Bn
Forum Team
Forum Team
In response to Evo2424

on ‎07-03-2024 09:41

Thanks @Evo2424, I'd be happy to take this on for you.

I'll need to take some details for you in a private location and pass security before this can be booked in - this comes in with a flat fee call out charge, priced at £25.00

Check out the envelope in the top right hand corner for a private message from me.

Thanks,

David

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