Moving Cable Entry Point

[smlees]

Hi - I need to move my cable entry point as I'm fixing furniture to the wall it currently runs into.  Does anyone know how I can arrange this with Virgin?  Thanks in advance. 

[jpeg1]

Ring Customer Service. Costs £25.

[Megan_L]

Hi Smlees, 

Thanks for posting and welcome to our Community Forums 🤗 

I can see Jpeg has already given you directions on how to get this done, were you able to give our Customer Services a call since posting?

If you need further information on the £25 fee, here's a link that will help 👉 Price Guides.

Thanks,

Meg