on 24-10-2023 08:39
Hi. I need to get the cable entry point moved and the internal cable moved round a door frame and into a different room. Hopefully this will be picked up as I can't get through the telephone automation system, so am posting here. Thanks
Answered! Go to Answer
on 24-10-2023 11:02
Standard £25 fee for this sort of work. If you wait here a day or two a VM Mod will pick this up and arrange with you.
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on 24-10-2023 11:02
Standard £25 fee for this sort of work. If you wait here a day or two a VM Mod will pick this up and arrange with you.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 26-10-2023 11:15
Hey @lucimine,
Welcome to the Community Forums and thanks for the post.
I can certainly look into this with you to go about getting this booked through, for me to do so I will need to confirm some information from you in a private message.
Joe
on 26-10-2023 12:32
Thanks Joe. Information sent
on 27-10-2023 12:14
Hey @lucimine,
Glad you could join me in that private message to go about getting that relocation booked in, if you do have any further queries or questions please do reach out to us here and we can continue assisting you.
Joe
on 30-11-2023 13:11
Hi I need my cables external and internal due to a fireplace removal
on 30-11-2023 13:14
It should have said
I need both external and internal virgin cables moved due to a fireplace removal
on 02-12-2023 15:12
Hi @TonyBromley 👋,
A warm welcome to our Community Forums and thanks for your post.
I will be more than happy to help!
There is a £25 non fault call out fee for this type of work. If you are happy to proceed, then please respond to my PM 📩 and we can get it booked in.
Thanks and speak soon!
on 04-12-2023 09:05
Happy with call out fee £25
Move of cable needs doing
on 06-12-2023 09:27
Hi Ayisha
I need to sort out the move of my internal and external virgin cables
I have sent a reply to a request for security 3 times can I have a reply and a call out booked
if you need additional info please. Request
I hope this is going to your personal mail asi am new to the community process Tony