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Move cable entry point

lucimine
Joining in

Hi.  I need to get the cable entry point moved and the internal cable moved round a door frame and into a different room. Hopefully this will be picked up as I can't get through the telephone automation system, so am posting here. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Adduxi
Very Insightful Person
Very Insightful Person

Standard £25 fee for this sort of work.  If you wait here a day or two a VM Mod will pick this up and arrange with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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14 REPLIES 14

Adduxi
Very Insightful Person
Very Insightful Person

Standard £25 fee for this sort of work.  If you wait here a day or two a VM Mod will pick this up and arrange with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @lucimine,

 Welcome to the Community Forums and thanks for the post.

I can certainly look into this with you to go about getting this booked through, for me to do so I will need to confirm some information from you in a private message.

Joe

Thanks Joe. Information sent

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @lucimine,

Glad you could join me in that private message to go about getting that relocation booked in, if you do have any further queries or questions please do reach out to us here and we can continue assisting you. 

Joe

TonyBromley
Joining in

Hi I need my cables external and internal due to a fireplace removal

It should have said 

I need both external and internal virgin cables moved due to a fireplace removal 

Hi @TonyBromley 👋,

A warm welcome to our Community Forums and thanks for your post. 

I will be more than happy to help!

There is a £25 non fault call out fee for this type of work. If you are happy to proceed, then please respond to my PM 📩 and we can get it booked in. 

Thanks and speak soon!

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Happy with call out fee £25 

Move of cable needs doing 

Hi Ayisha 

I need to sort out the move of my internal and external virgin cables 

I have sent a reply to a request for security 3 times can I have a reply and a call out booked 

if you need additional info please. Request 

I hope this is going to your personal mail asi am new to the community process Tony