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Move cable entry point

Gerbert
Joining in

Hi,

 

I’d like to arrange for the cable entry point on our house to be moved. Other posts suggest that this will get picked up and arranged via this forum, as I’ve had difficulty contacting VM any other way.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Adduxi
Very Insightful Person
Very Insightful Person

Yes should be £25 fee for this work.  A VM Mod will pick this up in a day or two. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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7 REPLIES 7

Adduxi
Very Insightful Person
Very Insightful Person

Yes should be £25 fee for this work.  A VM Mod will pick this up in a day or two. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Steven_L
Forum Team
Forum Team

Hello Gerbert,

Welcome to the community and thanks for taking the time to post here on the forums.

I can arrange the appointment to do that from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L

Steven_L
Forum Team
Forum Team

You're very welcome Gerbert, glad that we could get a visit arranged for you. If you get the chance, please let us know how it goes.

Kind Regards,

Steven_L

TaitP
Tuning in

I need help with this too ASAP please!

Happy to pay this please help me book it in asap 🙏

Hi @TaitP 

Welcome to the community forums.

Just to confirm what you're personally needing to arrange.

Are you looking to relocate your router to another room or are you looking to change where your external cables come into the home externally? 

Here to help 🙂
Virgin Media Forums Agent
Carley

External cables come into the home externally! Of course I would know how to move my router. 

The router will of course then be moved to a new room once the cables are coming into the different part of the house.

I need this soon!