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Move Virgin wall socket

Scottlee123
Joining in

Hi I’m also wanting my wall socket moved after just having an install and finding it’s not in a good place for the dog and the baby…. Can I get booked in please

thanks. 

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

Ther will be a non-fault call out fee of £25.

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Joseph_B
Forum Team
Forum Team

Hey @Scottlee123,

Welcome to the Communuty Forums and thanks for the post.

Sorry to hear you have been having this issue with your Hub and getting it installed through the system, can you confirm if you have spoken to our team at all since this or if you are still needing help?

Joe