Forum Discussion
I just moved from VM to Zen, fttp. One of the technical reasons I gave them on their incessant retention calls was lack of IPv6 (the other lack of static IPv4). Zen is working out great so far, static /48 with IPv6.
Same - my Zen FTTP (500 down 75 up) is being installed in a few days, it'll be less than I'm paying VM for Vivid 350 from March AND they guarantee not to raise prices either during your minimum term, or for as long as you keep the contract live.
I'm just thankful I've got a plethora of options (FTTC, FTTP and Cable) where I live.
- adhawkins5 years agoUp to speed
philjohn wrote:Same - my Zen FTTP (500 down 75 up) is being installed in a few days, it'll be less than I'm paying VM for Vivid 350 from March AND they guarantee not to raise prices either during your minimum term, or for as long as you keep the contract live.
I'm just thankful I've got a plethora of options (FTTC, FTTP and Cable) where I live.
That's my problem sadly. My only other option to Virgin is FTTC, so I'd be dropping to something like 80 MBits/sec or so if I were to move.
Openreach notified me months ago that they were starting the process to put Fibre into our street, but no idea when that'll actually happen.
Andy
- VMCopperUser5 years agoWise owl
adhawkins wrote:
philjohn wrote:Same - my Zen FTTP (500 down 75 up) is being installed in a few days, it'll be less than I'm paying VM for Vivid 350 from March AND they guarantee not to raise prices either during your minimum term, or for as long as you keep the contract live.
I'm just thankful I've got a plethora of options (FTTC, FTTP and Cable) where I live.
That's my problem sadly. My only other option to Virgin is FTTC, so I'd be dropping to something like 80 MBits/sec or so if I were to move.
Openreach notified me months ago that they were starting the process to put Fibre into our street, but no idea when that'll actually happen.
Andy
I would bet that's what holds most people to VM. If I could move to FTTP right now I would, it's annoying as there's a large call centre behind my house (BT) and the fibre is just on the other side of my fence. The great thing about BT FTTP is that once you pay the huge install cost (If your area is not ready and you stump up the full cost) you can do the contract length with your first provider then move to any Openreach client - so a huge savings over VM. The cost can be eye-watering for somewhere it's not deployed.
- fyonn5 years agoDialled in
VMCopperUser wrote:
I would bet that's what holds most people to VM. If I could move to FTTP right now I wouldyup.. pretty much...
- spgray5 years agoProblem sorter
philjohn wrote:Same - my Zen FTTP (500 down 75 up) is being installed in a few days, it'll be less than I'm paying VM for Vivid 350 from March AND they guarantee not to raise prices either during your minimum term, or for as long as you keep the contract live.
I'm just thankful I've got a plethora of options (FTTC, FTTP and Cable) where I live.
what's the exact wording of that in the Ts&Cs? they are saying they will never increase the price for as long as you remain a customer?
- philjohn5 years agoFibre optic
As long as you stay a customer on a package with their price promise yes, they'll never increase the price, and if it goes down in price you get locked in at that new lower price. If you go to their website and click on "Product Terms and Conditions" the price promise is linked from there.
- spgray5 years agoProblem sorteri can see the loophole they've left open for themselves there to get out of that promise.
considering they are bound by the wholesale price they are never going to let themselves get into a situation where you are paying less than what it is costing them to provide the service to you.
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