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Hub 5 & Nest Wifi Setup

nitonbi1
Joining in

Hi all, firstly apologies for my lack of knowledge!

We're been facing some issues with our Google Mesh system recently, Google have claimed this is due to a double NAT issue however we never had problems previously, they "claim" these issues start to happen after a while but that seems a little odd to me, so I'm hoping someone can shed a little light onto it for me.

Our setup 1gbps Virgin Hub 5 (Router mode) 1gb ethernet > to Nest Wifi > Nest Pointer

We have most devices connected to the Nest Wifi and a select few on the Virgin Wifi (PS5 and TV for streaming, Plex etc) the others are all of the Nest system and that has been experiencing slow speeds and is requiring constant reboots.

Would the double NAT situation be causing these issues / is there a resolution?

1 REPLY 1

Adduxi
Very Insightful Person
Very Insightful Person

I would recommend you put the Hub 5 in modem mode and use the Google Mesh as your Router.  This is also the preferred setup recommended by Google Help pages to avoid Double NAT.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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